AI & Innovation
AI won't make everyone innovative. It might do the opposite. If everyone uses the same models to generate ideas, we may get millions of variations of the same thinking. Being different might become harder, and much more valuable.
AI-driven product & innovation leader · Product and UX strategist · Keynote speaker · Riyadh, Saudi Arabia

Sultan Shalakhti is a product and UX strategist based in Riyadh, with more than 14 years of experience building digital products, platforms, and design teams across Jordan and Saudi Arabia. He has led transformation programs for banks, government entities, and fast-growing companies, including helping build one of the region's first fully digital banks from the ground up. Sultan leads the Interaction Design Foundation (IxDF) community in Saudi Arabia and works with startups, enterprises, and national organizations across the region. A regular keynote speaker, judge, and mentor, he focuses on the basics that make products succeed: understanding users, making clear strategic choices, and measuring success by outcomes, not features. He is a member of IPMA Kingdom of Saudi Arabia.
AI won't make everyone innovative. It might do the opposite. If everyone uses the same models to generate ideas, we may get millions of variations of the same thinking. Being different might become harder, and much more valuable.
I think the AI chatbot will eventually become a UX smell. Why should I explain everything to a chatbot? If the system already understands my context, it should know what needs to happen. Less prompting. More understanding.
We designed SaaS around seats: one user, one license, one subscription. But what happens when one employee operates 20 AI agents? Who exactly is the "user"? AI might not just change SaaS products. It could break SaaS pricing.
One question for UX leaders: are you designing the AI, or are engineers designing the AI while you design the screen around it? Those are very different roles. UX needs a seat much deeper inside AI development.
We are heading toward a world where software starts disappearing. Not because we stop using it, but because we stop interacting with it. You will simply say what you want, and AI will operate everything behind the scenes. Maybe the future of software is no interface at all.
A strange future is coming. Your customer may visit your website less, use your app less, see your brand less, yet buy from you more, because their AI agent is doing the interaction. How do you build a brand for machines?
Misk Skills × Tuwaiq Academy, 2026. Mentor.
Global Project Management Forum 2026, 2026 (Riyadh). Panel.
RAWA Community, 2026 (Riyadh). Talk.
Alinma Bank × Tuwaiq Academy, 2026 (Riyadh). Mentor.
IxDF Saudi Community, 2026 (Riyadh). Talk.
IxDF Karachi, 2026 (Online). Talk.
Buildathon, 2026. Judge.
IxDF Asia Connect Webinar, 2026 (Online). Keynote.
IxDF Saudi Community, 2026 (Jeddah). Host.
NAUATECH, 2026 (Riyadh). Talk.
IxDF Riyadh, 2026 (Online). Host.
IxDF Riyadh, 2025 (Online). Keynote.
Presentation, 2023. Presentation.
Oasis500, 2022 (Amman). Talk.
Startup Weekend Amman, 2017 (Amman). Mentor.
Workshop, 2016. Workshop.
Presentation, 2016. Presentation.
Dribbble, 2016 (Amman). Organizer.
Presentation, 2015. Presentation.
Presentation, 2015. Presentation.
AMMxDROID — Jordan Open Source Association, 2015 (Amman). Talk.
Lean Startup Machine, 2015 (Amman). Mentor.
Presentation, 2014. Presentation.
Dribbble, 2014 (Amman). Organizer.
Presentation, 2014. Presentation.
Presentation, 2014. Presentation.
Amman Tech Tuesdays — UX/UI Edition, 2013 (Amman). Talk.
GDG Twin Cities. Workshop.
Chapter Lead, since 2019. Leading the Interaction Design Association's Riyadh chapter, organizing events, workshops, and building a vibrant design community in Saudi Arabia.
Community Founder, since 2024. Launched the Interaction Design Foundation's Saudi Arabia community page, connecting designers across the Kingdom.
Mentor, since 2024. Mentoring upcoming talent in design and UX, helping individuals navigate career paths and enhance their skills globally.
Community Lead, since 2014. Mentoring designers and organizing local meetups, fostering creative collaboration and design excellence.
Speaker, since 2014. Regular speaker on design thinking, UX strategy, and the intersection of design and development.
Mentor & CX/UX Consultant, since 2019. Guiding bootcamp participants through intensive UX and CX programs, sharing real-world experience and frameworks.
Sultan Shalakhti is a product and UX strategist with 14+ years across design, product, and digital transformation. He leads the IxDF design community in Saudi Arabia, helped build one of the region's first fully digital banks, and speaks across the Middle East on AI-ready products, design leadership, and why great experiences still start with the basics.
Vision, roadmap, prioritization, and product-market fit.
Take an idea from concept to a launched product, with the right team.
Agile, OKRs, product operating models, and faster delivery.
UX audits, redesigns, research, design systems, and UX teams.
Positioning, messaging, and the experience behind your brand.
Customer journeys, service blueprints, and services that work end to end.
Revenue models, pricing, unit economics, and investor-ready models.
Market entry, partnerships, and building a pipeline that grows.
Localization, regulation, Vision 2030 alignment, and launching in the Kingdom.
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One-to-one coaching for designers, product people, and leaders.